This post is a word of warning. In these slow economic times, everyone is scrambling to try and find a way to earn a living. This has created a unique problem in the garage door industry, one in which indivuduals that are former garage door installers are selling , installing, and servicing garage doors without proper licensing or insurance. In our industry they are called “tailgaters“.
The biggest problem with tailgaters is that some of the more unscrupulous ones aren’t totally honest, having no problem selling the consumer more than they need at an inflated price. It is a double whammy that is unfair to the consumer and makes it difficult for legitimate garage door repair companies to gain the confidence of consumers in need. A tailgater will promise you anything they need to promise because it is likely they won’t be in business in a year, or if they still are in business they won’t respond to a victim’s warranty or other need.
There are hundreds of door dealers in business today in Provo, Orem, and surrounding communities of Utah. What can you do to assure yourself of selecting the right one? Here are five checkpoints to use:
Ask them how long they have been a licensed door dealer
Ask them for references from satisfied customers.
CODE AND REGULATORY COMPLIANCE
Ask if they are licensed. In Utah, this is easy to check at https://secure.utah.gov/llv/search/detail.html?license
Ask for a copy of the company’s Certificate of Insurance. If they are legitimate, this will be easy to obtain.
A dependable, honest door dealer won’t mind telling you about the basic financial intergrity of their company.
Selecting the right door dealer is as simple as asking a few questions. The most important deals with the issue of reliability. Is the dealer dependable, trustworthy, and safety-conscious? These questions take only moments to answer, and yet they can help you avoid tremendous problems in the future.